SOS Physiotherapy is committed to rigorous infection control to help prevent the spread of COVID-19 while providing rehabilitation services that our community desperately needs
In addition to thorough sanitization measures, here are ways our therapists and patients will further protect themselves.
We have reduced the number of patients that are booked into our therapists’ schedules and added blocked time between each appointment. This results in fewer people in the clinic and allows time between appointments for our staff to thoroughly disinfect their work-spaces.
Personal Protective Equipment (PPE) for our Therapists
Masks – Hospital grade face masks will be worn by each staff member for the duration of their shift. New masks worn each day.
Hands– Therapists will wash hands before and after each patient treatment session. Gloves will be worn as necessary for hands-on therapy.
Eye Protection – Protective eyewear will be worn by therapists administering hands-on treatment
Clothing – Clothing will be changed following each shift to decrease the risk of contamination outside of the facility
PPE for our Patients
Masks – Patients are asked to wear their own face mask (cloth or disposable) to each treatment.
Hands– Patients will be directed to the clinic hand-washing station upon entering.
Clothing – It is recommended for patients to have a change of clothes for their treatment session. Please avoid bringing unnecessary personal items into the clinic.
How we are Maintaining Physical Distancing
Treatment spacing – Treatment bed use will be alternated to avoid patient overlap
Waiting Area – Patients will be asked to wait in their vehicles until they are welcomed in by their therapist for their appointment.
Gym Area– There will be limited use of the gym space and equipment in order to minimize risk of contamination.
No Contact Payments
Payments for appointments are contactless. We securely store payment information and our patients’ insurance billing information is received and sent digitally.
Our patients are screened as they enter our clinic for symptoms consistent with Covid-19. Patients are informed that they will not be permitted to attend our clinic if they have had symptoms consistent with Covid-19 in the 14 days prior to the time of their appointment.
Staff members are required to stay home if they have symptoms consistent with Covid-19 and notify management immediately.
What to do when you arrive for your first appointment?
- Patients are asked to wait in their vehicles in the parking lot or outside the building (6ft apart of the person ahead- lines marked)
- Please arrive 5 minutes before appointment time and your therapist will meet you at the front door and welcome you in. They will then direct you through necessary pre-treatment sanitization protocols
- In an effort to ensure minimal patient overlap, treatment times will be rigid and as such punctual arrival is paramount
- All patients will be required to wear a mask before entering the clinic (cloth masks are acceptable). Masks are available here if needed, upon donation towards local food bank
- Please be in treatment-ready attire and refrain from bringing in personal items