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Can I continue sessions even after I feel better?

Jan9th 2020

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.   We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.

How should I prepare for my initial appointment?

Jan9th 2020

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage. To bring on your first visit: A prescription (if needed) for physiotherapy from your referring physician, ARNP, or PA. Insurance information (we will make a copy of

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How should I pay?

Jan9th 2020

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.  Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on

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I don’t have insurance – what do I do?

Jan9th 2020

The Staff at SOS Physiotherapy will do everything they can to make sure you get the best possible outcome from your treatment, regardless of your income or whether or not you have benefits.  It’s important that you inform your Therapist during the assessment that there may be some limitations in being able to adhere to

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Will my sessions be covered by insurance?

Jan9th 2020

Yes, in most cases it does. SOS Physiotherapy will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.  For more information, visit our insurance plan page and please do not hesitate to contact our Kitchener, Elmira, and Northfield, ON physiotherapy office. We do offer different payment

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How many times will I need to come in before I feel better?

Jan9th 2020

Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you.  Your plan of care and number of visits will be determined during your first visit and explained to you by our physiotherapist.

How long will each of my sessions last?

Jan9th 2020

Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 30-45minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

What should I wear to my sessions?

Jan9th 2020

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.  For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

I want to schedule an appointment – how do I do that?

Jan9th 2020

Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request a consult.

Are your physiotherapists trained to treat my condition?

Jan9th 2020

Physiotherapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences.  Our physiotherapists have graduated from accredited physiotherapy programs and are licensed with the College of Physiotherapists of Ontario. Rest assured, your therapist is well trained to evaluate and treat your condition.